We are at YOUR home, not OUR jobsite. When you hire Hatch Homes for siding replacement, roof replacement and window replacement, our company offers homeowners a list of project guarantees. See below a list of some of those project promises.
1. Unless otherwise notified, our crew will be at your home every day, for full workdays, until your project is completed. We promptly and professionally communicate any delay caused by inclement weather, holidays, or any other extenuating circumstance.
2. Your Field Supervisor utilizes our 67 Point Checklist throughout the project’s duration. Management/Ownership will visit at least every other day throughout the project. We are usually there everyday and quite often are present multiple times in one day.
3. Conduct a Pre-Construction meeting with you before job start. We will go over all details to make certain we have no miscommunications once the project is started.
4. Communicate with you on a daily basis. We need you to be 100% satisfied with every aspect of your project.
5. Install all products according to the manufacturer’s published instructions. Only work that is completed to spec will stand the test of time.
6. Carry all necessary insurance & licenses as a protection against any unknown liabilities.
7. Provide an open line of communication to address any customer concerns. Your satisfaction translates into more referrals for us.
8. Address all concerns within 24 hours of initial contact.
9. Have a final walk-around with you to ensure your 100% satisfaction. Our most commonly received compliment is how much our customers love their home!
Hatch Homes takes pride in being a professional organization within the home improvement industry. Call us today to learn more about why are company is a bit different than the rest.